Metz Cock Neck Grade 3

Shipping
Orders will normally be dispatched within 24 hours.When possible orders received before 12.00pm will be dispatched same day.

Normal postal delivery times for UK are 1-5 working days.Other EU destinations 3-8 working days however please allow up to 21 days.

Should we be aware of any delay we will do our best to contact you.

Refunds and Returns
You may return goods for a full refund or exchange for any reason within 14 days. Returned goods must be unused and in undamaged original packaging and with manufacturers labels and warranty cards attached.

Please include receipt as refunds cannot be given without it.

Postage and insurance for returned goods is at your, the customers, cost. Responsibility for goods returned lies with the customer until we take delivery.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Where goods have been delivered free of charge that cost will be deducted from any refund given.